Refund Policy
Effective Date: 9 th July, 2026
Why Rentals Are Different
When you reserve a date, we remove those items from inventory and decline other bookings for that date. This is why our cancellation terms are structured around how much notice we receive, not the reason for cancellation.
Please read this policy fully before booking.
Deposits
Linda’s Bloom Rentals provides rentalof premium faux and silk floral arrangements, stands, pillars, and event décor. You are renting, not purchasing.All items remain the exclusive property of Linda’s Bloom Rentals at all times. Title never transfers to the client.
Eligibility
You must be at least 18 years old and legally able to enter binding contracts to reserve rentals.
Reservations and Booking
All deposits are non-refundable. The deposit compensates us for holding your date and
removing inventory from availability.
Cancellation Schedule
| Notice Before Event | Refund of Balance Paid | Deposit |
|---|---|---|
| 30+ days | 100% of balance refunded | Non-refundable |
| 15–29 days | 50% of balance refunded | Non-refundable |
| 8–14 days | 25% of balance refunded | Non-refundable |
| 7 days or fewer | No refund | Non-refundable |
| No-show at delivery | No refund | Non-refundable |
All cancellations must be submitted in writing to lindasbloomrentals@gmail.com. The date we receive your written notice determines the tier.
Rescheduling
We prefer to reschedule rather than cancel.
- Reschedule requests made 30+ days out may be moved once to any available date within 12 months at no fee, subject to inventory availability
- Reschedule requests made inside 30 days are treated as cancellations under the schedule above, with a new booking required
- Rescheduling does not refund or transfer the deposit; the deposit carries to the new date
- If the new date requires items at a higher rate, the difference is due
Weather and Force Majeure
Central Florida weather is unpredictable, and we plan for it
- If we cannot safely deliver due to hurricane, tropical storm, flooding, or government
- evacuation order, you receive a full refund including deposit, or a free reschedule atyour choice
- If your event is canceled or postponed due to weather but delivery remains safe and possible, the standard cancellation schedule applies
- Outdoor event weather risk is the client’s risk
Custom Orders
Custom-designed arrangements, personalized signage, and vinyl decals with names or dates are non-refundable at any stage once production has begun. This includes the Welcome Garden Box when personalized.
What Is Not Refundable
- Delivery, setup, travel, and pickup fees once the delivery vehicle has departed
- Rentals returned early or unused
- Dissatisfaction with normal color, stem, or shade variation between photographs and physical items
- Venue restrictions or denial of access that prevent setup
- Guest count reductions after balance is paid
Setup Concerns
If there is a problem with your arrangements at the time of setup, notify our team member on site, immediately. We will correct or replace what we reasonably can. Complaints raised after our team departs, or after the event has concluded, are not eligible for refund or credit.
Refund Processing
Approved refunds are issued to the original payment method within 7–10 business days of written approval. Bank posting times vary and are outside our control.
Chargebacks
Initiating a chargeback without first contacting us is a breach of the Rental Agreement. We reserve the right to recover disputed amounts, plus fees, and to decline future bookings.
Questions
Email lindasbloomrentals@gmail.com or call (386) 320-4767 before booking if any part of this
policy is unclear